Should I Hire a Facilitator?
Employees need meetings that work – insightful, productive and collaborative – and hiring an experienced facilitator can play a big part in making sure that happens. Can a good facilitator
Managing People and Teams
Posts under Managing People and Teams focus on effective communications within and among team members as its leader or manager, including information and application of Team Management Systems (TMS). Please use the Search bar to scan for other relevant words or tags.
By Andy Eklund
How To Stall For Time When Answering a Question
It’s one of the most common situations in business. You’re focused on a specific task in front of you, intent to finish on time, and someone comes along to ask
LEGO Serious Play
You can discover more about a person in an hour of play than in a year of conversation, said Plato. When was the last time you attended a business meeting
How To Say The Right Thing
Communications has been my entire career. Most of that time was me doing the communicating, but likely as much time was spent writing messages for someone else to say. To
The Trust Equation
One tool I use over and over is The Trust Equation. It’s a simple yet clever tool that yields insights into the four aspects that build – and destroy –
Being Assertive
Assertive Aggressive Passive Passive Aggressive Click here to jump to the download ‘Being assertive’ is one of those phrases, if not behaviours, that has confused many people over the years,
20 Ways to Boost Someone’s Self-Esteem
In a recent workshop on Managing People, my group chose to build upon an initial list of five ways a manager could boost self-esteem in their team members. In a few
Expectations between Agencies and Clients
What Clients Should Expect From Its Agency What Agencies Should Expect From Its Clients What Both Parties Should Expect From Easy Other Almost every success – and problem – between
The Most Important Words in Leadership
I’ve long believed that . I also believe there are important phrases every leader needs to know, and they find the right situation and time to ensure their audiences hear
The Four Agreements Applied to Business
Many people deservedly know Don Miguel Ruiz from his appearances on Oprah Winfrey’s television show to speak about his philosophy in the book The Four Agreements. I’ve owned the book