How to Create a PESTEL
The PESTEL diagram – aka PESTLE, PEST or STEP – is one the most useful tools to help an organisation understand the external pressures and factors that will affect its
Resources
RESOURCES brings together articles which support the other four general areas, from definitions, tools, viewpoints and other background. You can also click here to view the posts with materials which you download, such as PDFs or actual Word or PowerPoint slides. Feel free to use the Search bar to scan for relevant tags.
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By Andy Eklund
Is Your Brain in Closed Mode or Open Mode?
Which mode are you at work? Are you in a Closed Mode or an Open Mode? Here’s two options. Which one sounds most like you at work on a ‘normal’
Knowledge, Intelligence and Wisdom
Knowledge? Intelligence? Wisdom? Aren’t they all the same thing?? This will be my shortest post ever because it needs nothing else but the genius of Richard Feynman. Knowledge is having the right
LEGO Serious Play
You can discover more about a person in an hour of play than in a year of conversation, said Plato. When was the last time you attended a business meeting
How Communications Works, Step by Step (the Communications Equation)
The Communications Equation is an end-to-end sequence that shows how communications actually works, step by step. It’s the best tool by far to determine how your communications should work, and
Best Online Collaboration Tools
Online collaboration tools are improving every day. There are the obvious ones, plus a few less common ones. By no means comprehensive, this list was originally gathered for my Design
Aristotle’s Influence on Communications
Lots of people know of the Ancient Greek philosopher Aristotle, but if my workshop participants are any guide, what’s less well known is his profound influence on communications. Nearly 2,400
The Trust Equation
One tool I use over and over is The Trust Equation. It’s a simple yet clever tool that yields insights into the four aspects that build – and destroy –
Seven Questions of Change Management
While there are many questions to consider at the beginning of a change management program, here are the basic seven that have always helped me get my head sorted, before
Analytical Thinking vs. Critical Thinking
These two important phrases in business are bandied about a lot: Analytical Thinking versus Critical Thinking. Let’s face it. Some business definitions generally are simply head-scratching. For example, can you tell me what’s
The Differences Between Quantitative vs Qualitative Research
If you conduct research, you should know two basic types: quantitative research vs. qualitative research. By understanding the similarities and differences between them, as well as their characteristics and methods,
Design Thinking Vocabulary
So many people have asked for my list of Design Thinking vocabulary from my workshops so I’m posting the complete (and growing) list here. If you have other words or