Some Things Are Not Up For Negotiation
It’s news to no one that negotiation can be a stressful activity, to the point that it’s easy to forget that not every aspect of the conflict is up for[…]
Tagged: negotiation
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Wants vs. Needs (or, Interests vs. Positions)
A critical aspect of authentic negotiation is to understand the fundamental difference between the things you want vs you need. In conflict or negotiation, Wants (aka ‘Interests’) are things you[…]
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What To Do If They Say No
Few people like to hear the word NO – perhaps less so if it comes from a manager or a colleague they’re trying to persuade. In its defence, NO might[…]
Managing Conflict: Collaborating
This is the fifth and last in a series about managing conflict. The introduction to this series begins here. Collaborating is the fifth mode of conflict, when a person chooses[…]
