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Questions & Listening

Posts under Questioning & Listening focus on writing, positioning and asking questions of the stakeholder audience, including the different types of questions, the positioning of questions, and most of all, active listening skills to receive and interpret messages in the overall scope of communications. Please use the Search bar to scan for other relevant words or tags.

How to stall when answering a question

How To Stall For Time When Answering a Question

It’s one of the most common situations in business. You’re focused on a specific task in front of you, intent to finish on time, and someone comes along to ask
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How do you ask a question

How Do You Ask a Question?

Sound dumb, doesn’t it? I mean, come on: How do you ask a question? Is this a serious question? No, I’m not talking about Closed or Open Questions, or even Bad
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What makes a good question good?

What Makes a Good Question Good?

Jump to Nine Types of Bad Questions Working in a professional services firm for much of my career, and then later as a teacher and instructor, I’ve learnt the power
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Listening to Understand vs. Listening to Reply

Listening is arguably one of the most difficult skills in communications, and we’re getting worse at it. In 2006, Dr. Ralph Nichols – who established the first study in the
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Gestures actually help your audience listen better

Gestures: Dramatizing Your Words

This post is #6 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The Introduction to
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Presentation Skills: Eye Contact

This post is #6 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The Introduction to
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Empathize With Your Audience

This post is #4 in a series from a presentation on Creative Slip-Ups: The 11 Most Common Mistakes in Brainstorming. The Introduction to the series is . The Problem: Thinking
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How to Break Your Presentation with Conversation

This post is #5 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The Introduction
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Good Listening is SAFE

What Good Listeners Do

Good listening is not a passive activity. In truth, good listeners can actually improve the communication dynamic between the Sender and Receiver. That’s why I like this simple device of
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The Rule of 3s in Communications

The Message House Explanation Download It’s one of the oldest rules in communications, simply known as The Rule of 3s. In 1956, psychologist George Miller at Princeton University concluded from
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Three Types of Audiences

This post is #2 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The Introduction
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Get To The Point

This post is #1 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The
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