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Managing People and Teams

Posts under Managing People and Teams focus on effective communications within and among team members as its leader or manager, including information and application of Team Management Systems (TMS). Please use the Search bar to scan for other relevant words or tags.

Why hire a facilitator?

Should I Hire a Facilitator?

There isn’t a single answer to the question – Should I hire a facilitator? – because it requires a few additional questions to determine the best answer. What type of meeting
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How to stall when answering a question

How To Stall For Time When Answering a Question

It’s one of the most common situations in business. You’re focused on a specific task in front of you, intent to finish on time, and someone comes along to ask
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LEGO Serious Play

You can discover more about a person in an hour of play than in a year of conversation, said Plato. When was the last time you attended a business meeting
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How To Tell If Your Messages Are Right

How To Say The Right Thing

Communications has been my entire career. Most of that time was me doing the communicating, but likely as much time was spent writing messages for someone else to say. To
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The Trust Equation

The Trust Equation

One tool I use over and over is The Trust Equation. It’s a  simple yet clever tool that yields insights into the four aspects that build – and destroy –
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Assertiveness Matrix Simple

Being Assertive

Assertive Aggressive Passive Passive Aggressive Click here to jump to the download ‘Being assertive’ is one of those phrases, if not behaviours, that has confused many people over the years,
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20 Ways to Boost Someone’s Self-Esteem

In a recent workshop on Managing People, my group chose to build upon an initial list of five ways a manager could boost self-esteem in their team members. In a
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Fred & Ginger - Partners in Trust and Deed

Expectations between Agencies and Clients

What Clients Should Expect From Its Agency What Agencies Should Expect From Its Clients What Both Parties Should Expect From Easy Other Almost every success – and problem – between
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The Most Important Words in Leadership

I’ve long believed that the most important leadership skill is communications. And, I believe there are the most important words every leader needs to know. A good leader knows how
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The Four Agreements Applied to Business

Many people deservedly know Don Miguel Ruiz from his appearances on Oprah Winfrey’s television show to speak about his philosophy in the book The Four Agreements. I’ve owned the book
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