Tag: downloads

The PESTEL diagram – aka PESTLE, PEST or STEP – is one the most useful tools to help an organisation understand the external pressures and factors that will affect its

If you’re part of a change program, one of the first questions you’ll ask yourself is Are our people ready for change? If you do, you’re really asking about two

Assertive Aggressive Passive Passive Aggressive Click here to jump to the download ‘Being assertive’ is one of those phrases, if not behaviours, that has confused many people over the years,

These two important phrases in business are bandied about a lot: Analytical Thinking versus Critical Thinking. Let’s face it. Some business definitions generally are simply head-scratching. For example, can you tell me what’s

If you conduct research, you should know two basic types: quantitative research vs. qualitative research. By understanding the similarities and differences between them, as well as their characteristics and methods,

Arguably the most important decision made by an organisation is its name. As the most visible form of its reputation, a good name … Serves as the foundation for everything the organisation

Created by Yasuo Matsumura, a management consultant working in Japan, the Lotus Blossom may look elaborate, but it’s a simple creative exercise which uses free association to create ideas. This brainstorm

One of the simplest, if not best, way to engage an audience is to tell a good story. Storytelling is as old as the world itself. They were the first

From an earlier post –  – I’m adding more detail on how to prepare a presentation in six questions. Notice the word prepare. Many people will find that an unprepared mind will

Experts believe there are universal values which all people adhere to, no matter their gender, race or culture. The problem of course is finding universal agreement on what goes in