At some point in every person’s career, selling an idea or recommendation to a key decision maker leads to a rejection. And my, there are many reasons why people reject
Employees need meetings that work – insightful, productive and collaborative – and hiring an experienced facilitator can play a big part in making sure that happens. Can a good facilitator
Metaphors are one of the most useful tools in creative thinking. Figures of speech, they are useful to compare different things. However, metaphors can also be used as a visual
It’s one of the most common situations in business. You’re focused on a specific task in front of you, intent to finish on time, and someone comes along to ask
When was the last time you attended a business meeting where every person actually joined in? The team found new solutions to old problems? And, you had fun playing with
It’s one of the most common questions in creativity. What’s a Big Idea? How many times has a client asked me for a Big Idea? Hundreds, without hesitation. “I want
The Communications Equation is an end-to-end sequence that shows how communications actually works, step by step. It’s the best tool by far to determine how your communications should work, and
If you’re worried you’re going to make a bad decision, HALT. Or more specific, H.A.L.T. Of course we’d like to make good decisions every time, but sometimes we’re human. Sometimes
Communications has been my entire career. Most of that time was me doing the communicating, but likely as much time was spent writing messages for someone else to say. Did
Online collaboration tools are improving every day. There are the obvious ones, plus a few less common ones. By no means comprehensive, this list was originally gathered for my Design