If you’re part of a change program, one of the first questions you’ll ask yourself is Are our people ready for change? If you do, you’re really asking about two
Despite a title that sounds vaguely New Age-ish, I’ve kept this thought-provoking list of ’20 Magical Words to Change Your Life’ for as long as I can remember. I clipped
In 1964, American management psychologist Harold Leavitt developed the Diamond Model (now commonly known as Leavitt’s Diamond) as a methodology to analyse and understand the effects a change program would
It’s confronting to hear the word NO. But at the same time, what type of NO did you get? There are several different types. With so many variations, you shouldn’t
‘Being assertive’ is one of those phrases, if not behaviours, that has confused many people over the years, perhaps because there has been little differentiation between assertiveness and its cousin
Generating the right name for an organisation is arguably one of its most important decisions. As the most visible form of its reputation, a good name … Serves as the