Category: Lead

Here are the three best rules for the people who are stressed, courtesy of a long out-of-print book written by Dr Walter C. Alvarez in his 1958 book entitled Live

Disagree with me if you like, but I believe the first basic skill you must master at work is managing your email. If you are not in control of your

Employees need meetings that work:  a smart use of time discussing and debating issues toward a beneficial outcome for all. A skilled facilitator can help make this a reality. Does that

It’s one of the most common situations in business. You’re focused on a specific task in front of you, intent to finish on time, and someone comes along to ask

You can discover more about a person in an hour of play than in a year of conversation, said Plato. When was the last time you attended a business meeting

If you’re worried you’re going to make a bad decision, HALT.  Or more specific, H.A.L.T. Of course we’d like to make good decisions every time, but sometimes we’re human. Sometimes

Communications has been my entire career. Most of that time was me doing the communicating, but likely as much time was spent writing messages for someone else to say. To

One tool I use over and over is The Trust Equation. It’s a  simple yet clever tool that yields insights into the four aspects that build – and destroy –

While there are many questions to consider at the beginning of a change management program, here are the basic seven that have always helped me get my head sorted, before

How to be empathetic is one of the most important aspects of communications, as well as to specialty areas such as Design Thinking. (And yes of course, being empathetic is