Category: Lead

Good feedback is one of the most valuable and vital aspects of building a strong organisational culture. If you need a list of reasons why, here are some of its

In almost every one of my business classes, we talk about the difficulties of managing a successful business. One aspect seems to be more difficult – or at least dreaded

Despite a title that sounds vaguely New Age-ish, I’ve kept this thought-provoking list of ’20 Magical Words to Change Your Life’ for as long as I can remember. I clipped

Disagree with me if you like, but I believe the first basic rule of email you learning how to master it so it’s not the master over you. If you are

Employees need meetings that work – insightful, productive and collaborative – and hiring an experienced facilitator can play a big part in making sure that happens. Can a good facilitator

It’s one of the most common situations in business. You’re focused on a specific task in front of you, intent to finish on time, and someone comes along to ask

When was the last time you attended a business meeting where every person actually joined in? The team found new solutions to old problems? And, you had fun playing with

If you’re worried you’re going to make a bad decision, HALT.  Or more specific, H.A.L.T. Of course we’d like to make good decisions every time, but sometimes we’re human. Sometimes

Communications has been my entire career. Most of that time was me doing the communicating, but likely as much time was spent writing messages for someone else to say. Did

One tool I use over and over in many different workshops is The Trust Equation. It’s a  simple yet clever tool that yields insights into the four aspects that build