Author: Andy Eklund

The Communications Equation is an end-to-end sequence that shows how communications actually works, step by step. It’s the best tool by far to determine how your communications should work, and

If you’re worried you’re going to make a bad decision, HALT.  Or more specific, H.A.L.T. Of course we’d like to make good decisions every time, but sometimes we’re human. Sometimes

Communications has been my entire career. Most of that time was me doing the communicating, but likely as much time was spent writing messages for someone else to say. Did

Online collaboration tools are improving every day. There are the obvious ones, plus a few less common ones. By no means comprehensive, this list was originally gathered for my Design

Lots of people know of the Ancient Greek philosopher Aristotle, but if my workshop participants are any guide, what’s less well known is his profound influence on communications. Nearly 2,400

One tool I use over and over in many different workshops is The Trust Equation. It’s a  simple yet clever tool that yields insights into the four aspects that build

Sound dumb, doesn’t it? I mean, come on: How do you ask a question? When I ask participants in my workshops, I get a lot of blank stares. Sometimes, people

While there are many questions to consider at the beginning of a change management program, here are the basic seven that have always helped me get my head sorted, before

How to be empathetic is one of the most important aspects of communications, as well as to specialty areas such as Design Thinking. (And yes of course, being empathetic is