To understand how people were creative at work, I spent time watching and interviewing clients and colleagues approach a typical assignment. It was fascinating because everyone used a different system.
There’s a certain irony in my delay writing a post on procrastination. Procrastination is the act – some say ‘art’ – of delaying or postponing tasks or jobs. It’s often
Wouldn’t it be wonderful if we had a recipe to make an idea? A recipe is valuable to a cook when preparing a meal. Its preciseness and instructions help prevent
These two important phrases in business are bandied about a lot: Analytical Thinking versus Critical Thinking. Let’s face it. Some business definitions generally are simply head-scratching. For example, can you tell me what’s
I was asked recently by a communications agency in Sydney to answer some questions about the similarities and differences of Strategic and Creative Thinking as they began their annual planning
If you conduct research, you should know two basic types: quantitative research vs. qualitative research. By understanding the similarities and differences between them, as well as their characteristics and methods,
So many people have asked for my list of Design Thinking vocabulary from my workshops so I’m posting the complete (and growing) list here. If you have other words or
It’s news to no one that negotiation can be a stressful activity, to the point that it’s easy to forget some things are not up for negotiation. Of course, there
A critical aspect of authentic negotiation is to understand the fundamental difference between interests versus positions. In every day language, they’re more commonly known as what you want vs. what you need, or even
No one disagrees on the value of generating trust. Less obvious perhaps are the benefits of trust. Here’s a list my students and I have outlined over the years. The