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To bring structure to your thoughts when delivering important messages to an important audience, you should consider these basic four elements of a communications ‘argument’. By ‘argument,’ I don’t mean

If you only learn one thing today, make it “Osmo Wiio.” Wiio was a Finnish economics professor, member of the Finnish Parliament, journalist and just for fun, an amateur radio enthusiast.

I’ve saved my best favourite quotes, graphics and artwork for the better part of 35 years. Somtimes it’s good advice to remember. A pithy quote to use at the perfect

For those who know me through my creativity workshops, you may remember I talk a lot about the importance of finding ways to be creative every day. It’s one thing

If you need to make a quick decision, there’s a good chance you’ll rely on heuristics. It’s a fancy word for a very simple idea created not so long ago. They

Fast thinking? Slow thinking? What’s the difference? And when should you use one vs the other? More than just pithy twists of phrase, these two types of thinking were defined

Effective business decision-making involves a seven-step process that’s been defined and refined pretty much since modern business began with the Industrial Revolution in the late 1800s. While the process is

Conflict is one of the most natural – if not daily – aspects of our lives. For many, it’s difficult to recognise, address and solve. But, one way to help

I recently taught a course on strategic thinking, and whle the materials were helpful, it was also strange there weren’t any actual steps of stategic thinking. That is, what exactly do you