Skip to content

Change Management

Posts under Change Management focus on the four elements of all change management: Planning, Preparing, Implementing and Sustaining. Please use the Search bar to scan for other relevant words or tags.

Hardiness

Are Your People Ready for Change?

If you’re part of a change program, one of the first questions you’ll ask yourself is Are our people ready for change? If you do, you’re really asking about two
Read More
How To Tell If Your Messages Are Right

How To Say The Right Thing

Communications has been my entire career. Most of that time was me doing the communicating, but likely as much time was spent writing messages for someone else to say. To
Read More
The Trust Equation

The Trust Equation

One tool I use over and over is The Trust Equation. It’s a  simple yet clever tool that yields insights into the four aspects that build – and destroy –
Read More

Seven Questions of Change Management

While there are many questions to consider at the beginning of a change management program, here are the basic seven that have always helped me get my head sorted, before
Read More
How to Be Empathic

How To Be Empathetic in Seven Steps

How to be empathetic is one of the most important aspects of communications, as well as to specialty areas such as Design Thinking. (And yes of course, being empathetic is
Read More
Leavitt;s Diamond outlines four independent components of change in any organisation: people, process or tasks, structure and technology

Leavitt’s Diamond

Tool Instructions How To Run a Workshop Sample Questions In 1965, the American management psychologist Harold Leavitt developed Leavitt’s Diamond (also known as Leavitt’s System Model) as a methodology to
Read More

Characteristics of an Innovator

A big fan of lists, I kept an article entitled The Innovator vs. The Pseudo-Innovator for its insight into the characteristics of an innovator. It’s a good list for two specific reasons.
Read More