When conducting research, or even simply looking at a piece of information, it’s vital to understand whether it’s good. And by good, I mean true. As Luciano Floridi (2003) offered
Knowledge? Intelligence? Wisdom? Aren’t they all the same thing?? This will be my shortest post ever because it needs nothing else but the genius of Richard Feynman. Knowledge is having the right
Metaphors are one of the most useful tools in creative thinking. Figures of speech, they are useful to compare different things. However, metaphors can also be used as a visual
Online collaboration tools are improving every day. There are the obvious ones, plus a few less common ones. By no means comprehensive, this list was originally gathered for my Design
To understand how people were creative at work, I spent time watching and interviewing clients and colleagues approach a typical assignment. It was fascinating because everyone used a different system,
There are two important phrases in business which are bandied about a lot. Analytical Thinking and Critical Thinking. Let’s face it. Some definitions are simply head-scratching. Sometimes a definition sounds
I was asked recently by a communications agency in Sydney to answer some questions about the similarities and differences of Strategic and Creative Thinking as they began their annual planning
If you conduct research, you should know two basic types: quantitative research vs. qualitative research. By understanding the similarities and differences between them, as well as their characteristics and methods,
So many people have asked for my list of Design Thinking vocabulary from my workshops so I’m posting the complete (and growing) list here. If you have other words or
Here’s a very embarrassing story, but I hope it helps make my point about being empathetic. Of all the traits and characteristics of Design Thinking, the one most necessary component