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Category: Analyse

HALT before a bad decision

Before You Make a Bad Decision, HALT

Worried you’re going to make a bad decision?  If you are, HALT. Of course we’re all like to make a good decision, but sometimes we’re human.  It’d be great if
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Online Collaboration Tools

Best Online Collaboration Tools

Online collaboration tools are improving every day. There are the obvious ones, and less common ones. This article isn’t meant to be a comprehensive list, but rather suggestions from facilitators
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How to Be Empathic

How To Be Empathetic in Seven Steps

How to be empathetic is one of the most important aspects of communications, as well as to specialty areas such as Design Thinking. (And yes of course, being empathetic is
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The DIfferent Types of NO

The Different Types of NO

It’s confronting sometimes to hear the word NO. At the same time, don’t think of NO as a singular negative response because there are several different types of NO. Before
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Your assets in a negotiation

Your Assets in a Negotiation

As with any new learning, it’s common for people new to negotiation to not feel 100% confident in their skills or behaviours, but that doesn’t mean they don’t have useful
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Being Strategic and Creative At Work

To understand how people were creative at work, I spent time watching and interviewing clients and colleagues approach a typical assignment. It was fascinating because everyone used a different system,
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analytical thinking vs critical thinking

Analytical Thinking vs. Critical Thinking

The step-by-step process of how information becomes ideas – the Information Chain – is one way to define ‘analytical thinking.’ But even that phrase is loosely defined because I often
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Strategic Thinking vs Creative Thinking

Differences Between Strategic and Creative Thinking

I was asked recently by a communications agency in Sydney to answer some questions about the similarities and differences of Strategic and Creative Thinking as they began their annual planning
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Design Thinking Vocabulary

So many people have asked for my list of Design Thinking vocabulary from my workshops so I’m posting the complete (and growing) list here. If you have other words or
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Being Empathetic (It’s Not About You)

A bumper sticker for Design Thinking might read “It’s not about you” to unscore the point that no one cares what you think. Too bad lots of people don’t think
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