Elements of a Communication Argument
To bring structure to your thoughts when delivering important messages to an important audience, you should consider these basic four elements of a communications ‘argument’. By ‘argument,’ I don’t mean
Persuasion & Influence
Posts under Persuasion & Influence focus on the philosophy and skills to communicate and influence both people and situations, including those when the person may not have authority over the audience. Please use the Search bar to scan for other relevant words or tags.
By Andy EklundYou Don’t Know Osmo Wiio?
If you only learn one thing today, make it “Osmo Wiio.” Wiio was a Finnish economics professor, member of the Finnish Parliament, journalist and just for fun, an amateur radio enthusiast.
How To Read Faster and Better (The Do’s and Don’ts)
While watching students read portions of the workbook in class last week, I was struck by how time inefficient they were. Studying the text as if they were memorising the
Attributes of a Good Communicator
We may not know instantly what attributes make a good communicator, but as the phrase goes, we know it when we see it. In my Advanced Communications workshops, I ask participants
How Communications Works
The Communications Equation is an end-to-end sequence that shows how communications actually works, step by step. It’s the best tool by far to determine how your communications should work, and
Aristotle’s Influence on Communications
Lots of people know of the Ancient Greek philosopher Aristotle, but if my workshop participants are any guide, what’s less well known is his profound influence on communications. Nearly 2,400
How To Be Empathetic in Seven Steps
How to be empathetic is one of the most important aspects of communications, as well as to specialty areas such as Design Thinking. (And yes of course, being empathetic is
Leavitt’s Diamond
In 1964, American management psychologist Harold Leavitt developed the Diamond Model (now commonly known as Leavitt’s Diamond) as a methodology to analyse and understand the effects a change program would
How To Be An Authentic Speaker
Of all the aspects you bring as a speaker – informally at a status meeting, formally as a conference presenter – one attribute always comes out ahead, even though it
Leadership Is Communications
Perhaps this sounds obvious, but Good Leadership is Good Communications, and vice versa. This came to mind – yet again – as I’m teaching at a client’s business school campus in
Verbal vs Non-Verbal Communications
When two people communicate face-to-face, how much of the meaning is communicated through verbal communications versus non-verbal communications? You may not recognise the name, but Albert Mehrabian authored one of