Category: Questioning & Listening

The Message House Explanation Download It’s one of the oldest rules in communications, simply known as The Rule of 3s. In 1956, psychologist George Miller at Princeton University concluded from

This post is #2 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The Introduction

Ironically, I want to get to the point with this series of articles. This post is #1 in a a group of articles I wrote based on a presentation I gave

Perhaps this sounds obvious, but Good Leadership is Good Communications, and vice versa. This came to mind – yet again – as I’m teaching at a client’s business school campus in

One of the ways to help conduct a productive interview – a general word I used for any meeting where you’re asking questions of another person – is to organise

Here are the basic listening techniques to use when listening and responding to the other party’s answers. Each of the six points below can demonstrate that you’re pro-actively listening to the

Jump to Four Steps to Listen Better Of all the topics in the category of Questioning, possibly the most difficult skill to learn and practice is listening. Listening is actively hearing

There are many different types of questions, but arguably the four basic types which fall into two common categories:  closed and open. Let’s drill down into the four types below.

A Questioning Strategy is a fancy way of saying you should think of all your questions in advance of any interview or meeting, regardless of whether the audience is your CEO, general