Category: Communicate

This article on Accommodating is one in a series of five about managing conflict and negotiation using the Thomas-Kilmann Conflict Mode Instrument. The introduction to the five-part series begins here. Links

This article on Competing is one in a series of five about managing conflict and negotiation using the Thomas-Kilmann Conflict Mode Instrument. The introduction to the five-part series begins here.

Jump to TKI Instrument Conflict – and more so, managing conflict – is simply a part of life. Yes, conflict can be antagonistic, intimidating and paralysing. Some people address it head-on, others

My dear friend Suzanne originally sent this link several years ago (2010?) of overused buzzwords and psychobabble, gathered from an analysis of press releases archived on PRWeb. If we need to define

When two people communicate face-to-face, how much of the meaning is communicated through verbal communications versus non-verbal communications? You may not recognise the name, but Albert Mehrabian authored one of

When I taught a class in public relations at Columbia College in Chicago, a fellow teacher shared with me Frank Visco’s original list of tips for good writing, entitled How

So much of creativity – if not business overall – is understanding the problem enough to be able to eliminate it. And if not get rid of it, then either

Experts believe there are universal values which all people adhere to, no matter their gender, race or culture. The problem of course is finding universal agreement on what goes in

One of the first steps in defining, examining and understanding all potential target audiences in advance of a strategy meeting or brainstorm is to organise them into their spheres of

Jump to Instructions Jump to Download The creative brief is one of the most useful and adaptable tools in marketing and communications. Known by different names, the basic idea is this:  one