It’s one of the most common situations in business. You’re focused on a specific task in front of you, intent to finish on time, and someone comes along to ask
Jump to Nine Types of Bad Questions Working in a professional services firm for much of my career, and then later as a teacher and instructor, I’ve learnt the power
Here’s an embarrassing story, but I hope it helps make my point about being empathetic. Of all the traits and characteristics of Design Thinking, the one most necessary component for
Sometimes there’s nothing more scary than a blank page. The act of creating – an idea, a thing, a solution – is tough enough, but made worse when we also
One of the ways to help conduct a productive interview – a general word I used for any meeting where you’re asking questions of another person – is to organise
There are many different types of questions, but arguably the four basic types which fall into two common categories: closed and open. Let’s drill down into the four types below.
A Questioning Strategy is a fancy way of saying you should think of all your questions in advance of any interview or meeting, regardless of whether the audience is your CEO, general