It’s one of the most common situations in business. You’re focused on a specific task in front of you, intent to finish on time, and someone comes along to ask
Jump to Nine Types of Bad Questions Working in a professional services firm for much of my career, and then later as a teacher and instructor, I’ve learnt the power
Here’s a very embarrassing story, but I hope it helps make my point about being empathetic. Of all the traits and characteristics of Design Thinking, the one most necessary component
Sometimes there’s nothing more scary than a blank page. The act of creating – an idea, a thing, a solution – is tough enough, but made worse when we also
One of the ways to help conduct a productive interview – a general word I used for any meeting where you’re asking questions of another person – is to organise
There are four basic and different types of questions. Most people know of two types: closed and open, but let’s drill down a little deeper. Oh, just as an aside … Has
A Questioning Strategy is a fancy way of saying you should think of all your questions in advance of any interview or meeting, regardless of whether the audience is your CEO, general
It’s hard to under-estimate the value of questions. They are the most direct and most simple tool to get good information from another person. Yet, there is no such thing