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How To Respond to Conflict 1

How To Respond to Conflict

Louis Pondy’s Model of Organisational Conflict is the simplest and most effective formula to understand how to respond to conflict – at work or (despite Pondy’s focus on business) in
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The Steps of Strategic Thinking

I recently taught a course on strategic thinking, and whle the materials were helpful, it was also strange there weren’t any actual steps of stategic thinking. That is, what exactly do you
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How to Create a PESTEL

The PESTEL diagram – aka PESTLE, PEST or STEP – is one the most useful tools to help an organisation understand the external pressures and factors that will affect its
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10 Ways to Work Better

10 Simple Ways to Work Better

Here are some classic words about improving how you can work better will remain excellent advice. 1.  Do one thing at a time. Stop trying to tell yourself you can
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Giving and Receiving Feedback

In almost every one of my business classes, we talk about the difficulties of managing a successful business. One aspect seems to be more difficult – or at least dreaded
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Sorry

How to Say No Assertively

It’s hard to be assertive. It’s even more hard when you have to say NO assertively. NO. Is there a more difficult word in the English language? It’s difficult to
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Is Your Brain in Closed Mode or Open Mode?

Which mode are you at work? Are you in a Closed Mode or an Open Mode? Here’s two options. Which one sounds most like you at work on a ‘normal’
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What makes good research good?

Attributes of Good Research

When conducting research, or simply looking at a piece of information, you must know the attributes of “good research.” While it sounds like an easy question, it’s anything but. Given
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How to stall when answering a question

How To Stall For Time When Answering a Question

It’s one of the most common situations in business. You’re focused on a specific task in front of you, intent to finish on time, and someone comes along to ask
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