Listening is arguably one of the most difficult skills in communications, and we’re getting worse at it. In 2006, Dr. Ralph Nichols – who established the first study in the
The Message House Explanation Download It’s one of the oldest rules in communications, simply known as The Rule of 3s. In 1956, psychologist George Miller at Princeton University concluded from
Of all the topics in the category of Questioning, possibly the most difficult skill to learn and practice is listening. Listening is actively hearing what a person is saying – and