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Category: Design Thinking

Online Collaborative Tools

Best Online Collaborative Tools

The best online collaborative tools are becoming more and more part of our every-day world as people find ways to become even more productive, either at work or for their
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Online Collaboration Tools

Best Online Collaboration Tools

Online collaboration tools are improving every day. There are the obvious ones, plus a few less common ones. By no means comprehensive, this list was originally gathered for my Design
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Design Thinking Vocabulary

So many people have asked for my list of Design Thinking vocabulary from my workshops so I’m posting the complete (and growing) list here. If you have other words or
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Being Empathetic (It’s Not About You)

Here’s a very embarrassing story, but I hope it helps make my point about being empathetic. Of all the traits and characteristics of Design Thinking, the one most necessary component
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Double Diamond Design Model

How Design Thinking Works

With so many Design Thinking models available to follow, I’m often asked in workshops why I’ve chosen the Double Diamond Design Model from the Design Council and not other more
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Empathize With Your Audience

Empathizing with Your Audience is Post #4 in a series from a presentation entitled 11 Great Creative Slip-Ups:  The Most Common Mistakes in Brainstorming. The introduction to the series begins
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Field Trips

Research, questioning, listening, analysing are all critical elements of the creative process.  However, you’ll never find a better substitute than direct, personal experience. Scientists call it anthropology. Researchers call it
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The Different Types of Questions

There are many different types of questions, but arguably the four basic types which fall into two common categories:  closed and open. Let’s drill down into the four types below.
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The Information Chain

Turning information into ideas is a natural and important process of problem solving, both strategically and creatively. It’s a relatively linear and simple path, where each step builds upon the
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