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Author: Andy Eklund

Seven Steps of Effective Business Decision-Making

Effective business decision-making involves a seven-step process that’s been defined and refined pretty much since modern business began with the Industrial Revolution in the late 1800s. While the process is
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Seven Types of Conflict

Seven Different Types of Conflict

Conflict is one of the most natural – if not daily – aspects of our lives. For many, it’s difficult to recognise, address and solve, but one way to help
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How To Respond to Conflict 1

How To Respond to Conflict

Louis Pondy’s Model of Organisational Conflict is the simplest and most effective formula to understand how to respond to conflict – at work or (despite Pondy’s focus on business) in
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Sample Questions for Leavitt's Diamond

Sample Questions for Leavitt’s Diamond

Following upon a more detailed post about Leavitt’s Diamond, here are some sample questions often generated by a workshop using the tool. There are not meant to be specific. But I hope they
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The eye should learn to listen before it looks

Draw Your Problem

As a way to get the creative juices flowing, I often talk in brainstorms about focusing on the problem – whether it’s defining it, organising them into groups, or refaming them to get a
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Managing Conflict: Collaborating

This article on Collaborating is one in a series of five about managing conflict and negotiation using the Thomas-Kilmann Conflict Mode Instrument. The introduction to the five-part series begins here. Links
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How to Find the Right Facilitator

If you’ve decided that hiring an external meeting or brainstorm facilitator is your best option, here are some recommendations and tips to find the right facilitator for your project or
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Being Creative vs Common Sense

Being creative isn’t always about what’s right in front of you. Often, being creative means learning to subdue your common sense while harnessing your subconscious thinking to work more effectively in creating
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Be Risky With Your Ideas

Be Risky with Your Ideas! is Post #10 in a series from a presentation entitled 11 Great Creative Slip-Ups:  The Most Common Mistakes in Coming Brainstorming. The introduction to the series begins
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Strategic Thinking and Creative Thinking Together

Strategic Thinking and Creative Thinking Together

It’s interesting to me how often the words strategic thinking and creative thinking together are used in business conversations. More concerning, I’m not 100% certain we always know what these words
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