At a client workshop in Seoul (see picture right, many moons ago), I had 14 mid-level managers who were part of a Top Talent group of excellence. Of the six
The Message House Explanation Download It’s one of the oldest rules in communications, simply known as The Rule of 3s. In 1956, psychologist George Miller at Princeton University concluded from
The day I wrote this article about how to help your audience listen better, I received this e-card with its remarkable message: I’m only responsible for what I say, not
You may not recognise the name, but Albert Mehrabian authored some of the most famous studies in communications research. His most well-known hypothesis: When two people communicate face-to-face, how much