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Tag: design thinking

How to Be Empathic

How To Be Empathetic in Seven Steps

How to be empathetic is one of the most important aspects of communications, as well as to specialty areas such as Design Thinking. (And yes of course, being empathetic is
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Design Thinking Vocabulary

So many people have asked for my list of Design Thinking vocabulary from my workshops so I’m posting the complete (and growing) list here. If you have other words or
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Being Empathetic (It’s Not About You)

Here’s an embarrassing story, but I hope it helps make my point about being empathetic. Of all the traits and characteristics of Design Thinking, the one most necessary component for
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Empathize With Your Audience

Empathizing with Your Audience is Post #4 in a series from a presentation entitled 11 Great Creative Slip-Ups:  The Most Common Mistakes in Brainstorming. The introduction to the series begins
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Draw Your Problem

Jump to Instructions As a way to get the creative juices flowing, I often talk in brainstorms about focusing on the problem – whether it’s defining it, organising them into groups,
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Levels of Problem Knowledge

So much creativity – if not business overall – is undestanding the problem enough to be able to eliminate it (and if not get rid of it, then either to
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How To Write SMART Objectives

First outlined by George T. Doran in his 1981 article in Management Review, the system of SMART objectives is one of the most well-known method for writing objectives. Yes, there’s
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