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Category: Lead

Seven Steps of Effective Business Decision-Making

Effective business decision-making involves a seven-step process that’s been defined and refined pretty much since modern business began with the Industrial Revolution in the late 1800s. While the process is
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How To Respond to Conflict 1

How To Respond to Conflict

Louis Pondy’s Model of Organisational Conflict is the simplest and most effective formula to understand how to respond to conflict – at work or (despite Pondy’s focus on business) in
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Sample Change Questions for Leavitt's Diamond

Sample Questions for Leavitt’s Diamond

I’ve written a loooong post about Leavitt’s Diamond as an ideal tool to help start the strategy planning for a change management program, including the imporance of the questions to help
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Being Creative vs Common Sense

Being creative isn’t always about what’s right in front of you. Often, being creative means learning to subdue your common sense while harnessing your subconscious thinking to work more effectively in creating
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Be Risky With Your Ideas

Be Risky with Your Ideas! is Post #10 in a series from a presentation entitled 11 Great Creative Slip-Ups:  The Most Common Mistakes in Coming Brainstorming. The introduction to the series begins
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Hardiness

Are Your People Ready for Change?

If you’re part of a change program, one of the first questions you’ll ask yourself is Are our people ready for change? If you do, you’re really asking about two
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What is Accurate Thinking?

Has anyone ever suggested you need to learn ‘accurate thinking’ but you had no idea what they were talking about? Accurate thinking is a popular thinking method developed in the early
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10 Ways to Work Better

Work Better

Here are some classic words about improving how you can work better will remain excellent advice. 1.  Do one thing at a time. Stop trying to tell yourself you can
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Tips for Giving and Receiving Feedback

As a wrap-up article on giving and receiving feedback, here are the best tips I’ve found over the years. Please feel to add any other thoughts in the Comments section
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Two Methods to Give Feedback

I’m sure you’ve given or received feedback at some point in your career. But, do you know the two different methods to give feedback? For many people, receiving feedback automatically
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