This post is #2 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The Introduction
The day I wrote this article about how to help your audience listen better, I received this e-card with its remarkable message: I’m only responsible for what I say, not
If you want to demonstrate your intelligence in a meeting, you have two options. Based on more than 60 workshops and meetings over the past few weeks for a bank
Vocal tics – also known as vocal fillers, sometimes vias – are unnecessary sounds or words that you should consider eliminating from your speaking voice, either your every-day voice or your
When presenting using PowerPoint, I’m a big believer in looking like you’re in control of the technology instead of it controlling you. No matter the keyboard (since they’re always different,
Of all the aspects you bring as a speaker – informally at a status meeting, formally as a conference presenter – one attribute always comes out ahead, even though it
Perhaps this sounds obvious, but Good Leadership is Good Communications, and vice versa. This came to mind – yet again – as I’m teaching at a client’s business school campus in
When two people communicate face-to-face, how much of the meaning is communicated through verbal communications versus non-verbal communications? You may not recognise the name, but Albert Mehrabian authored one of