How to be empathetic is one of the most important aspects of communications, as well as to specialty areas such as Design Thinking. (And yes of course, being empathetic is
So many people have asked for my list of Design Thinking vocabulary from my workshops so I’m posting the complete (and growing) list here. If you have other words or
A bumper sticker for Design Thinking might read “It’s not about you” to unscore the point that no one cares what you think. Too bad lots of people don’t think
With so many Design Thinking models available to follow, I’m often asked in workshops why I’ve chosen the Double Diamond Design Model from the UK Design Council and not other
Long a favourite of professional designers, mood boards are a curated collection of random images, words and textures brought into focus by a single reference point. They allow designers, creative
This post is one in a series from a presentation on Creative Slip-Ups: The 11 Most Common Mistakes in Brainstorming. The Introduction to the series is here. The slip-up: Thinking
Research, questioning, listening, analysing are all critical elements of the creative process. However, you’ll never find a better substitute than direct, personal experience. Scientists call it anthropology. Researchers call it
There are four basic and different types of questions. Most people know of two types: closed and open, but let’s drill down a little deeper. Definitions Closed questions confirm specific
Creativity needs all types of fuel to be ignited, but perhaps none more so than the natural process of moving from information to ideas called the Information Chain. Building from