Category: Communicate

This post is #1 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The

An opinion piece on Barack Obama – What Happened to Obama? – in The New York Times is also a great case study in storytelling. (You may need a subscription

Good rules of business writing stick around, no matter the channel. But are they still good, many years later, especially when there’s a new generation of people who’ve different opinions

Of all the aspects you bring as a speaker – informally at a status meeting, formally as a conference presenter – one attribute always comes out ahead, even though it

Perhaps this sounds obvious, but Good Leadership is Good Communications, and vice versa. This came to mind – yet again – as I’m teaching at a client’s business school campus in

This list originally came from a colleague who won 99% of her new business presentations. When I asked why she was so successful, she said there were always three questions

This article on Compromising is one in a series of five about managing conflict and negotiation using the Thomas-Kilmann Conflict Mode Instrument. The introduction to the five-part series begins here. Links

This article on Avoiding is one in a series of five about managing conflict and negotiation using the Thomas-Kilmann Conflict Mode Instrument. The introduction to the five-part series begins here. Links

This article on Accommodating is one in a series of five about managing conflict and negotiation using the Thomas-Kilmann Conflict Mode Instrument. The introduction to the five-part series begins here. Links

This article on Competing is one in a series of five about managing conflict and negotiation using the Thomas-Kilmann Conflict Mode Instrument. The introduction to the five-part series begins here.