Category: Communicate

The Message House Explanation Download It’s one of the oldest rules in communications, simply known as The Rule of 3s. In 1956, psychologist George Miller at Princeton University concluded from

This post is #2 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The Introduction

Ironically, I want to get to the point with this series of articles. This post is #1 in a a group of articles I wrote based on a presentation I gave

An opinion piece on Barack Obama – What Happened to Obama? – in The New York Times is also a great case study in storytelling. (You may need a subscription

Good rules of business writing stick around, no matter the topic, no matter the channel. But are they still good, many years later, especially when there’s a new generation of

Of all the aspects you bring as a speaker – informally at a status meeting, formally as a conference presenter – one attribute always comes out ahead, even though it

Perhaps this sounds obvious, but Good Leadership is Good Communications, and vice versa. This came to mind – yet again – as I’m teaching at a client’s business school campus in

This list originally came from a colleague who won 99% of her new business presentations. When I asked why she was so successful, she said there were always three questions

This article on Compromising is one in a series of five about managing conflict and negotiation using the Thomas-Kilmann Conflict Mode Instrument. The introduction to the five-part series begins here. Links

This article on Avoiding is one in a series of five about managing conflict and negotiation using the Thomas-Kilmann Conflict Mode Instrument. The introduction to the five-part series begins here. Links