Category: Communicate

Empathizing with Your Audience is Post #4 in a series from a presentation entitled 11 Great Creative Slip-Ups:  The Most Common Mistakes in Brainstorming. The introduction to the series begins

At a client workshop in Seoul (see picture right, many moons ago), I had 14 mid-level managers who were part of a Top Talent group of excellence. Of the six

This post is #5 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The Introduction

Good listening is not a passive activity. In truth, good listeners can actually improve the communication dynamic between the Sender and Receiver. That’s why I like this simple device of

The Message House Explanation Download It’s one of the oldest rules in communications, simply known as The Rule of 3s. In 1956, psychologist George Miller at Princeton University concluded from

This post is #2 in a longer series of articles based on a presentation I gave to the Public Relations Insitute of Australia on “How To Make Your Audience Listen Better.” The Introduction

Ironically, I want to get to the point with this series of articles. This post is #1 in a a group of articles I wrote based on a presentation I gave

Good rules of business writing stick around, no matter the topic, no matter the channel. But are they still good, many years later, especially when there’s a new generation of

Of all the aspects you bring as a speaker – informally at a status meeting, formally as a conference presenter – one attribute always comes out ahead, even though it