A day-long workshop, Negotiation Skills outlines the step-by-step process to help plan strategies for one of the most difficult communication tasks. Based on the principles of the world’s most used negotiation methodologies, this training focuses on principled negotiation and distributive bargaining. Participants also negotiate two different exercises, which demonstrate the step-by-step approach to preparing and conducting a negotiation in real life, as well as dealing with “dirty tricks” and other negotiation complications.
Suggested Participants
Anyone who wants to achieve more favorable outcomes for their organisation and for themselves.
Learning Outcomes
This negotiation skills workshop is primarily an introductory discussion, where participants will learn to:
- Improve substantive outcomes of negotiation through an understanding of negotiation as a strategic and systematic process
- Manage the process and content most efficiently and effectively
- Enhance the negotiator’s sense of personal fulfillment
Participants will also become aware of their current approach to both negotiation and conflict management, using the.
Specific Points of Emphasis
- How to prepare a negotiation strategy, including pricing, parameters, risk management and contingency plans
- How to understand the personality profiles of their customers, and how to tailor an approach and style accordingly
- How to identify and handle negotiation tactics and signals used by the other party, including “dirty tricks”
- How to be creative with developing options and approaches
Workshop Variations
This workshop can be adapted to suit the participant’s organization, culture, industry or business environment. One common adaptation is making the in-class negotiation exercises as real as possible. Depending upon the participants’ skill levels, the workshop can be combined with other curricula, such as:
- Managing Difficult Behaviour
Workshop Details
The maximum number of participants is 20. The minimum is 6. Depending upon the agenda and content, the workshop can be delivered either as a half- or full-day workshop.
For More Information
Please contact me here if you’d like to get more information about a workshop, including an initial agenda or estimate, or discuss how the content or materials could be adapted to your organisation.
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