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Category: Design Thinking

Online Collaboration Tools

Best Online Collaboration Tools

Online collaboration tools are improving every day. There are the obvious ones, and less common ones. This article isn’t meant to be a comprehensive list, but rather suggestions from facilitators
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How to Be Empathic

How To Be Empathetic in Seven Steps

How to be empathetic is one of the most important aspects of communications, as well as to specialty areas such as Design Thinking. (And yes of course, being empathetic is
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Design Thinking Vocabulary

So many people have asked for my list of Design Thinking vocabulary from my workshops so I’m posting the complete (and growing) list here. If you have other words or
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Being Empathetic (It’s Not About You)

A bumper sticker for Design Thinking might read “It’s not about you” to unscore the point that no one cares what you think. Too bad lots of people don’t think
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Design Thinking

How Design Thinking Works

With so many Design Thinking models available to follow, I’m often asked in workshops why I’ve chosen the Double Diamond Design Model from the UK Design Council and not other
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Mood Boards

Long a favourite of professional designers, mood boards are a curated collection of random images, words and textures brought into focus by a single reference point. They allow designers, creative directors and
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Empathize With Your Audience

This post is #4 in a series from a presentation on Creative Slip-Ups: The 11 Most Common Mistakes in Brainstorming. The Introduction to the series is here. The Problem: Thinking
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Field Trips

Research, questioning, listening, analysing are all critical elements of the creative process.  However, you’ll never find a better substitute than direct, personal experience. Scientists call it anthropology. Researchers call it
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The Different Types of Questions

There are four basic and different types of questions. Most people know of two types:  closed and open, but let’s drill down a little deeper. Definitions Closed questions confirm specific information you already know.
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How Information Becomes Ideas (The Information Chain)

Creativity needs all types of fuel to be ignited, but perhaps none more so than the natural process of moving from information to ideas called the Information Chain. Building from
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